Refund policy
Return & Refund Policy – Vivanta LLC
Effective Date: March 28th, 2026
We want you to feel confident in your purchase.
Returns
We accept returns within 14 days of delivery. Items must be:
Unused
Unopened
In original packaging
Due to hygiene and safety standards, we cannot accept returns on opened skincare, supplements, or personal care products.
RefundsOnce your return is received and inspected, we will notify you. Approved refunds will be issued to your original payment method within 5–10 business days.
If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos so we can make it right.
Shipping Costs: return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Contact Us Email: vivantabw@gmail.com